Discover the top rated escape rooms in Los Angeles. Step inside cinematic worlds, solve puzzles, and experience adventure with eight immersive rooms across two LA locations. Perfect for friends, families, dates, and team events.
Discover the top rated escape rooms in Los Angeles. Step inside cinematic worlds, solve puzzles, and experience adventure with eight immersive rooms across two LA locations. Perfect for friends, families, dates, and team events.
Last Updated: 23.11.25
Enchanted Escape Room LLC (“we”, “us”, or “our”) operates the website enchantedescaperooms.com.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or sign up for an offer.
When you sign up for an offer or request information, you may provide:
Name
Email address
Phone number
When you visit our site, we may collect:
IP address
Browser type
Device type
Pages viewed
Basic location (based on IP)
We use your information to:
Send you your offer code via SMS
Send emails related to your booking, enquiry, or experience
Provide customer support
Respond to enquiries
Improve our website and advertising performance
Comply with legal obligations
We do not sell personal information.
When you sign up for an offer, you give us:
Consent to receive marketing emails
Consent to receive an SMS containing your code
You can withdraw your consent at any time.
Every marketing email we send includes an unsubscribe link at the bottom.
You can click that link at any time to stop receiving emails.
You may also request removal by emailing us at: hello@enchantedescaperooms.com
Reply “STOP” to any SMS we send to unsubscribe from SMS communications.
Used to understand how visitors interact with our website.
Google’s Privacy Policy: https://policies.google.com/privacy
Used to manage sign-ups, send SMS messages, and send emails.
Go High Level Privacy Policy: https://www.gohighlevel.com/privacy-policy
These providers may collect or process data as part of delivering their services.
All data is stored on secure servers located in the United States through our service providers (Google and Go High Level).
We keep your information only as long as necessary to:
Respond to your enquiry
Send your offer code
Provide relevant follow-up information about the experience
Comply with legal obligations
We delete or anonymise data when it is no longer needed.
As a California resident, you have the right to:
Know what personal information we collect
Request deletion of your personal information
Correct inaccurate information
Opt-out of selling or sharing personal data (we do not sell or share it)
Non-discrimination for exercising your rights
To exercise any of these rights, contact us at: hello@enc hantedescaperooms.com
We will verify your request and respond within 45 days.
Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us information, contact us so we can delete it.
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system is ever 100% secure.
We may update this Privacy Policy from time to time.
The “Last Updated” date will show the most recent version.
Enchanted Escape Room LLC
8300 Tampa Ave. Northridge, CA 91324,
Email: info@enchantedescaperoom.com
Website: enchantedescaperooms.com
Phone: +1 818 855-9951